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No idea what people are talking about not being able to reach anyone, just called today to correct shipping address and got someone in under 5 minutes. 4.6 4.6 out of 5 stars . I ordered a pair of gymnastic rings. Our goal is to bring you fitness equipment that meets the quality standards we would look for ourselves when purchasing fitness gear. We try to get orders out as fast as possible. Theyre doing their best and working as hard as they can to get stuff in stock that people are desperately in need of. For those of you who are still trying to outfit your home gym, here are some updates on the different companies that sell home gym equipment, including whether they are sold out of stock, as well as anticipated shipping delays. Just realize all companies have issues, not just Titan Fitness, but Rep and Rogue as well. The company is paying workers an additional $2 per hour, double overtime pay, adding quarterly bonuses, grocery gift cards, and feeding employees. I wasn't sure about Rep Fitness due to never having heard about them prior to price comparing equipment online for my gym. If you placed a preorder along with in-stock items, you will receive . Don't bother even trying to order from them. Honestly, I don't know if I just got lucky? They're appealingly simplejust a hunk of iron with a handle, and useful for working out your entire body. Sign up to stay up-to-date on REP product launches, news and inventory. 15% off all PES Products (my supplements) using code \"TRAVIS\" https://www.pescience.com/discount/travisSave Some Money On My Favorite Products! Please DM us if you have any questions about your order. Sign up to stay up-to-date on REP product launches, news and inventory. It arrived with a warped frame and a broken post. This includes setting up a home gym. An expert said you can get the best fitness results by training to failure sparingly, if it all. They have NO quality control at all and the benches they claim are their design can be found all over the internet. The minimum amount must be paid with actual money and by using redemption options. Rep Fitness Rep Fitness is temporarily suspending orders until April 27 so they can get caught up on their backlog. With gyms all closed, weve sold out many items.. Have ordered over 4k worth of items. Like everything else these days, itll take some extra work, but you should still be able to assemble a passable home gym. If you are stillhaveissues or are missing items, please email us atorders@repfitness.com. Another alternative is to scour your local Craigslist or Facebook Marketplace for used equipment. HOW DO I CHECK MY ORDER STATUS / TRACKING INFORMATION? Many affiliates chose to rent out equipmentwhile globally, government-mandated closures remain in place indefinitely. All of which is to say: It might take you a while to find a kettlebell. On April 2, Rogue Fitness, a U.S. manufacturer and retailer of strength and conditioning gear, posted pictures on Instagram of kettlebells being manufactured. This isnt really their fault, as this pandemic has thrown everybody for a loop, and theyre no exception. But as you can see, Rep Fitness takes care of its customers while also offering incredible products. UPDATED: 1/20/21REP recently discovered a manufacturing issue with a small population of this product, including the bracket(s) on strap safeties. In extreme cases, the Morning Chalk Up found one Australian seller pawning off a pair of damaged 50kg dumbbells for $400 AUD. If a company in the USA imports and sells a product with substandard quality, theyareultimately the ones at fault, not the factory in China. I dont know what we wouldve done without kettlebells. Finding well-made adjustable benches that arent overpriced isnt easy. The(very)long answer:Letsfocus on China asan example. They have NO quality control at all and the benches they claim are their design can be found all over the internet. We here at REP take your safety seriously and we are working diligently to permanently correct this issue. At first this may sound counterproductive but the body will react to this depletion by increasing muscular glycogen stores. They are very basic plates and a great start to having my own equipment without breaking the bank. . Theyre very similar to Rogue, which I covered in mylast article on Rogues best equipment. Visit the order confirmation page by clicking the link in your order confirmation email. We manufacture many of our steel items right here in Colorado, and source as much as we can from other businesses in the USA. It's like I never had an account with them. They have a ton of options for their PR-1000, 4000, 5000, and other models. The kettlebell is the most obvious flashpoint of our great weight shortage. They also have sets for even better prices. Taking a mental inventory of REP's growth, accomplishments, and innovation over the past few years is mind-blowing. Despite this the Repfitness order portal says my order has been delivered but UPS is showing a delay. We could not be happier with the equipment we have received so far.it is top quality all around! Access additional exclusive interviews, analyses, and stories with an Rx membership. We will be contacting every customer who purchased strap safeties after the dates specified above. If our customers are telling us they want the option to have locally made products and are willing to pay a premium for that, we will listenand potentially offer a linecatering to those customers. My rings arrived exactly 12 days after I clicked order on their website. However eventually you will get an acceptable or very good product as they make it right. They are also not accepting back orders on any out of stock items. When it comes to dumbbells, REP has three distinct offerings, each of which has pros and cons relative to each other. 15% off all CUTS Clothing using \"TRAVISFITNESS\"https://cuts.team/travisfitness 10% off all Fat \u0026 Weird Cookies / Cookie Butters using \"TRAVIS\" https://www.fatandweirdcookie.com/ 10% off all membership sign ups using at Avatar Nutrition (macro counting platform) using \"TRAVIS\" https://www.avatarnutrition.com/15% off using all MVMT (my watches and sunglasses) code \"TRAVIS\" https://www.mvmt.com/travis 10% off Protein Cookie Butter using code 'Travis'https://bit.ly/3d98mzk CHECK OUT MY eBOOK! So definitely check them out to see what theyre all about! Here are 8 tips for writing great reviews. Popular exercise equipment companies like Rogue Fitness and Rep Fitness have banners at the top of their websites advising customers of shipping delays that are measured in days, but could also be . Instead of adding points for previous orders, we have awarded 200 points for every existing customer account! I got the cheapest, basic iron ones they had that were in stock. Stuff is out of stock, you keep checking in, and signing up for in-stock notifications, and you just cant buy anything for months on end. We have identified two missing welds, one at the top and one at the bottom of the safety bracket. The gym had issues with the durability of those kettlebellstheir two-piece designs had a steel handle that would often come loose, which is disconcerting when youre holding 40 pounds of iron over your head. Proceed to checkout through the Checkout button. Around 2010, Lucchetti says, the gym owner started selling his one-piece kettlebell to Rogue. They never answer, never return calls and if that how they are with potential new customers. I hope this article helped you decide if you want to invest in Rep Fitness for your home, garage, or own personal facility. This is an in-depth review of the Rep Fitness Adjustable Bench; one of the few adjustable benches that manages to pull off flat, incline, and decline without costing a fortune. I have included pictures and a video of the issue at the bottom of this post. Using reps and sets to organize your workouts has many benefits. Five or ten years ago, the answer may have been yes. All rights reserved. Please allow for 2-3 business days for a reply. Enjoying Morning Chalk Up? If all you have are solid products without good customer service, youre going to lose business. We cannot cancel specific items. Great US based Customer Service, not so great China items. The bumper plates that we ordered were exactly as represented. Rep Fitness | Complaints | Better Business Bureau Profile Its manufactured predominantly by robotics. - If you feel as though your neighborhood will not be able to accommodate a 60ft truck, please reach out to us ASAP if you want to try to cancel your order. I have been trying to get ahold of someone. Two, factories in China can make world class products. I will definitely be returning to Rep in the future! REP FITNESS PR-1100 Power Rack - 700 lbs Rated Lifting Cage for Weight Training. Our power lifters are very pleased with them. Usually it goes something like this, youre told things are in stock and order. If you have any reason to believe that you purchased one of the products that is being recalled and you are not contacted by us by December 11, 2020, please contact us at orders@repfitness.com, Taxes and shipping calculated at checkout. Whatever you decide, these are arguably the best power racks you can get for the price. We will be providing free replacement brackets as soon as possible to those customers affected by this recall. If thatideal location isthe USA, China, Mexico, France, or the Moon,well make it there. We have a dedicated team of professionalsnear our factories thathelp to ensure exceptionalquality andhave spent a lot of time and effort to create standards and train staff. BUT I SAW XYZ PRODUCT FROM ABC COMPANY THAT LOOKS REALLY SIMILAR TO YOURS. All of them. How long will it take for me to receive the replacement parts? Besides, Lucchetti has no illusions about the current, likely fleeting situation. Mind you, I own a small gym and purchased with them before. Popular exercise equipment companies like Rogue Fitness and Rep Fitness have banners at the top of their websites advising customers of shipping delays that are measured in days, but could also be measured in weeks. The PR 1100 has a multi-grip pull-up bar but has 3" hole spacing. Its pathetic that our manufacturing in America is where it is.. For more information on freight shipments: Freight/LTL Shipments - Rep Fitness Knowledge Base. I complained on their Facebook page out of frustration and they blocked me, which is the best way to get me to post bad reviews to every site I can. Finally, if you want the absolute best value possible, they are the best middle ground you can get, offering incredible gym equipment similar to Rogue. We design our productssuch as benches, racks,and other unique itemsin-house with our own engineering staff in the USA. Customer Service is always going to be a determining factor when you decide to invest in any product. Why use reps and sets?