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Like most e-commerce sites, Tradesy has a shipping fee. I will never use nor would I ever recommend selling on this site. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. Especially, if they are claiming damage then I MUST know. Buyers have a maximum of four days after delivery to request a return. New Arrivals I am very happy with my LV Nice BB. Horrible experience. The shoes were actually in better condition than I anticipated and the seller packaged them up really great! I'm hoping that the bag I've purchased is from a none smoking home. Here are 8 tips for writing great reviews. It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. We want to do anything we can to make each experience worthy of your best possible rating! I don't want another piece of junk from them I just want a refund and never deal with this company again. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Putting your item up for sale on Tradesy is quick and easy. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. We will see. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% Tradesy are infamous for holding your money! The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. However, they are returns or refunds on Tradesy. Collectables like Pokemon cards, coins, and antiques. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. use a hair dryer Tradesy has zero tolerance for designer replicas or counterfeited listings. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. How long does it usually take after sellers ship the product? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. Do not use Tradesy everything negative you read in reviews is true unfortunately. 19.8% commission is higher compared to competitors, and it increases quite too often. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. These earrings are 100% fake and look awful. Horrible experience. However, if you are a professional seller, buyers will have, Payment works a bit faster on Vestiaire Collective. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. Just wanted to be sure the correct final amount was charged to MasterCard. I chose Tradesy because it was the only place I could find the item I was looking for. I highly recommend it. And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. Rating********;-)), Looking for Tote Travel overnight bag.;;-)). Not only will you pay 15-20% of the sales proceeds to Tradesy, but youll also pay an additional 3% when you want to withdraw your earnings. This platform is especially suitable if you primarily have womens clothes and accessories to sell and will have the time to conduct social calls to action on the site to gain sales. Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. This purse is amazing! Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? The seller was on vacation when I made my purchase, she let me know when it would be sent. In addition, there are thousands of designers and brands available on Tradesy. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. However, the commission is one feature that factors into your earnings commission. This company does not typically respond to reviews. Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue Otherwise, you can simply register via their official website whichever method is convenient for you. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. I finally disputed it with the credit card company. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). If you accept the offer, the buyer has 24 hours to complete their order. Although it is popular for selling luxury items, you can also sell secondhand clothes on Tradesy. This is often due to the lack of incentives to offer customers. I received my order even earlier than expected. #HonestCompany;-) *****, Because I love designer items and the price is right. SoNOIm NOT GOING TO SELL A MOLDY BAG on your FRAUDULANT SITE! I had to call multiple times asking wheres my money! Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. Tradesy ranks 1st among Used Clothing sites. How fraudulent!! i never got 1 phone call in 2 weeks. In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. They prefer people that they can control. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. Then, you will use your own packing materials to ship your item out. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. As a seller, you can also propose offers to users that liked your items. I have made good money with zero returns. FAKE prada duffle bag and im done. Here's what happens next, Welcome Tradesy Buyers! Of course I was a bit nervous while opening the box. Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. These pythons were shipped in style. My merchandise was treated as if its their own. Poshmark allows you to post an unlimited number of products on its platform. Items in better condition than described. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. OneShop is a financial technology company, not a bank. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. Payment: You can withdraw your earnings using Paypal, a debit card, ACH transfer, or even use Payability, which now offers daily payouts for Tradesy sellers. Just needed a special dress and there's no where to shop. I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. Tradesy is still a sham of a company!Im currently awaiting response from my attorney general!This is the second time I had to contact the attorney general of N.Y.S.! I ordered a size 18 in gray, received a small in taupe. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. no one likes to get ignored, especially when spending a thousand $$$$. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. anywho. Bunch of Bullies! Thank you! Not all items can be sold on Tradesy; here are the common items you can sell on the platform. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. Looking for a nice leather purse. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. I received a YSL bag that was counterfeit and item was sold new with tags. Why on earth would I seel a MOLDY bag to anyone??? I do not shop with tradesy any longer. Learn more here. The high costs and slow pay earned Tradesy a substandard Husl$score. And is clean and gently used. Keep it up Sitejabber you are winning! Do they really expect me to send them ALL the video footage and photos I took of the item?? Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. Thanks. We only have so many days to confirm that we will have the item will ship in a timely manner. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Salers on Tradesy are required to pay a transfer fee of about 2.9% of the total amount when they receive their earnings. It seems to me the company doesnt want to pay! Tradesy Categories . I've always wanted a LV purse and my coworker recommended checking Tradesy out. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. Poshmark inspect item sold over 500 dollars before sending to the seller. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. So if the wedding dress doesnt fit, for example, the buyer is out of luck. Stumbled across Tradesy on Safari. Thank you! This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. I have used you guys in the pass, Great Customer Service. Super easy to navigate the site and search for specific items. The Nice BB is beautiful. When you become successful, they will make upp a reason to suspend your account. i bought a bag for over 700$ this is my 4th purchase. Now it is Vestaire and nobody will help me. Once done, the Tradesy app will show you the listing process. Came upon the site by accident - searching for a gift no longer available for purchase in the store.